Phronexia

Operations

Selecting a vendor

The renewal date is close, the incumbent is adequate, and no one has compared the alternatives on the same terms.

What this decision usually turns on

  • Fit against actual requirements
  • Total cost including migration
  • Switching cost and lock-in
  • Support and reliability record
  • Security and compliance posture

These are a starting point. The first thing Phronexia does is help you decide which of them actually matter here, and what weight each one carries.

Who should be in it

  • Operations lead
  • Budget owner
  • Security
  • Primary users

Related decisions

Build or buy

Compare building in-house against buying, with the assumptions about maintenance and lock-in made explicit.

Changing a process

Decide whether to change a working process, weighing disruption against the problem it is meant to fix.