Phronexia

Operations

Changing a process

The current process annoys everyone but works, and the proposed replacement has not been costed in disruption.

What this decision usually turns on

  • Problem being solved
  • Teams affected
  • Transition cost
  • Reversibility
  • Measurable improvement

These are a starting point. The first thing Phronexia does is help you decide which of them actually matter here, and what weight each one carries.

Who should be in it

  • Operations lead
  • Affected team leads

Related decisions

Selecting a vendor

Compare vendors against weighted criteria, including the switching cost that usually goes unwritten.

Restructuring a team

Weigh a team restructure against the alternatives, including doing nothing, and record why the shape changed.